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13 Ways To Fix "No Internet Access" and "No Internet Secured" PC Issues in 2023

13 Ways To Fix “No Internet Access” and “No Internet Secured” PC Issues in 2023

In the digital age, a reliable internet connection has become an absolute necessity. Whether you’re working from home, streaming your favorite shows, or just browsing the web, encountering a “No Internet Access” or “No Internet Secured” error on your PC can be frustrating and disruptive. These issues can be caused by a variety of factors, but fear not – we’ve got you covered. In this comprehensive guide, we’ll explore 13 effective ways to resolve these problems and get your internet connection back up and running smoothly in 2023.


Imagine this scenario: you’re in the middle of an important video conference, and suddenly, your internet connection drops, displaying the dreaded “No Internet Access” or “No Internet Secured” message. Panic sets in, and frustration mounts. Before you call your service provider or rush to the nearest IT store, let’s explore a range of solutions that can help you fix these issues without the need for professional assistance.

Table of Contents

  1. Check Physical Connections
  • Ensure cables and connections are secure.
  1. Restart Your Router
  • Power cycling for a quick fix.
  1. Check for Service Outages
  • Verify if your ISP is experiencing issues.
  1. Reset Network Settings
  • Revert network settings to their default.
  1. Update Network Drivers
  • Keep your network drivers up to date.
  1. Run the Network Troubleshooter
  • Utilize built-in Windows tools for diagnosis.
  1. Disable and Re-enable Your Network Adapter
  • A simple but effective step.
  1. Flush DNS Cache
  • Clearing the DNS cache for a fresh start.
  1. Configure TCP/IP Settings
  • Manually set IP and DNS configurations.
  1. Disable Security Software
    • Temporarily turn off firewall and antivirus software.
  2. Use System Restore
    • Restore your system to a previous state.
  3. Perform a Clean Boot
    • Identify and disable conflicting software.
  4. Seek Professional Assistance
    • When all else fails, consult an expert.

Now, let’s delve into each of these methods in detail to help you regain your internet connection and eliminate those pesky “No Internet Access” and “No Internet Secured” errors.

1. Check Physical Connections

Before diving into complex troubleshooting, it’s crucial to start with the basics. Ensure that all physical connections are secure. This includes checking Ethernet cables and making sure your Wi-Fi router is properly plugged in and powered on. Loose or damaged cables can be the culprit behind your connectivity issues.

2. Restart Your Router

Often, a quick fix for network issues is as simple as power cycling your router. Unplug it from the power source, wait for about 30 seconds, and then plug it back in. This process can help refresh your network connection and eliminate any temporary glitches.

3. Check for Service Outages

Sometimes, the issue is not on your end, but with your Internet Service Provider (ISP). Visit your ISP’s official website or contact their customer support to check for any service outages in your area. It’s a common cause for the “No Internet Access” error and is completely out of your control.

4. Reset Network Settings

If you suspect that changes in your network settings have led to the issue, you can reset them to their default values. Here’s how:

  • Open the “Control Panel.”
  • Navigate to “Network and Sharing Center.”
  • Click on “Change adapter settings.”
  • Right-click on your network adapter and choose “Properties.”
  • Click “Internet Protocol Version 4 (TCP/IPv4)” and then click “Properties.”
  • Ensure that both “Obtain an IP address automatically” and “Obtain DNS server address automatically” are selected.

By resetting your network settings to their defaults, you can eliminate any configuration errors that may be causing the problem.

5. Update Network Drivers

Outdated or incompatible network drivers can also lead to connectivity issues. To ensure your network drivers are up to date, follow these steps:

  • Press “Win + X” and select “Device Manager.”
  • Expand the “Network adapters” section.
  • Right-click on your network adapter and choose “Update driver.”
  • Select “Search automatically for updated driver software” and follow the on-screen instructions.

Regularly updating your network drivers can resolve compatibility issues and improve overall network performance.

6. Run the Network Troubleshooter

Windows provides a built-in Network Troubleshooter that can identify and fix common network problems. To run the troubleshooter, follow these steps:

  • Go to “Settings” > “Update & Security” > “Troubleshoot.”
  • Click on “Internet Connections” and then “Run the troubleshooter.”

The Network Troubleshooter will scan for and attempt to resolve issues with your network connection.

7. Disable and Re-enable Your Network Adapter

If your network adapter has become unresponsive, disabling and re-enabling it can sometimes do the trick:

  • Open “Control Panel.”
  • Navigate to “Network and Sharing Center.”
  • Click on “Change adapter settings.”
  • Right-click on your network adapter and select “Disable,” then right-click again and choose “Enable.”

This process can help reset the network adapter and reestablish your connection.

8. Flush DNS Cache

The DNS cache can sometimes hold outdated or incorrect information, leading to network problems. To flush the DNS cache:

  • Open Command Prompt as an administrator by searching for “cmd” and selecting “Run as administrator.”
  • Type the following command and press Enter: ipconfig /flushdns

This action clears the DNS cache and allows your system to fetch fresh DNS records.

9. Configure TCP/IP Settings

Manually configuring your TCP/IP settings can be effective, especially if your network requires specific IP and DNS configurations. Here’s how to do it:

  • Open “Control Panel” and navigate to “Network and Sharing Center.”
  • Click on “Change adapter settings.”
  • Right-click on your network adapter and select “Properties.”
  • Click on “Internet Protocol Version 4 (TCP/IPv4)” and then click “Properties.”
  • Choose “Use the following IP address” and “Use the following DNS server addresses.” Enter the required values as provided by your ISP.

By manually configuring these settings, you ensure that your PC is using the correct IP and DNS information.

10. Disable Security Software

Sometimes, your security software, such as firewalls and antivirus programs, can interfere with your network connection. Temporarily disable these programs and check if your internet access is restored. Ensure you re-enable them after troubleshooting to maintain your computer’s security.

11. Use System Restore

If you recently made system changes that might have caused the connectivity issue, consider using System Restore to revert your PC to a previous state where the network was functioning correctly. Here’s how:

  • Search for “Create a restore point” and click on the result.
  • In the “System Properties” window, click on the “System Restore” button.
  • Follow the on-screen instructions to select a restore point and initiate the process.

System Restore allows you to undo system changes without affecting your personal files.

12. Perform a Clean Boot

A Clean Boot starts Windows with a minimal set of drivers and startup programs, helping to identify and

resolve conflicts that might be affecting your network connection. Here’s how to do it:

  • Press “Win + R,” type “msconfig,” and press Enter.
  • In the “System Configuration” window, go to the “Services” tab.
  • Check “Hide all Microsoft services.”
  • Click “Disable all” to disable third-party services.
  • Go to the “Startup” tab and click “Open Task Manager.”
  • Disable all startup items.

After performing a Clean Boot, restart your PC and check if the internet connection is restored. If it is, you can gradually re-enable services and startup items to identify the conflicting software.

13. Seek Professional Assistance

If all else fails, and you’re still encountering the “No Internet Access” or “No Internet Secured” error, it may be time to consult a professional. An IT expert can diagnose and resolve more complex issues that may require advanced technical knowledge and equipment.

Frequently Asked Questions (FAQs)

1. What does the “No Internet Access” or “No Internet Secured” error mean?

The “No Internet Access” error indicates that your device is connected to the network but cannot access the internet. The “No Internet Secured” error often appears in Wi-Fi connections and means that the network you’re trying to connect to is secured but still inaccessible.

2. Why does my PC display these errors?

These errors can occur due to various reasons, including network configuration issues, outdated drivers, security software conflicts, or problems with the ISP.

3. Should I reset my router as the first step when facing these errors?

Yes, power cycling your router is a simple and effective initial troubleshooting step. It often resolves temporary network issues.

4. How often should I update my network drivers?

It’s a good practice to check for network driver updates periodically, especially after a major Windows update. Outdated drivers can lead to compatibility issues and network problems.

5. Can these errors be caused by malware or viruses?

While it’s less common, malware or viruses can interfere with your network connection. Ensuring you have up-to-date security software is essential to prevent such issues.


In conclusion, encountering “No Internet Access” or “No Internet Secured” errors on your PC can be frustrating, but with the right approach, most of these issues can be resolved without the need for professional assistance. By following the steps outlined in this guide and systematically troubleshooting the problem, you can enjoy a stable and reliable internet connection in 2023. If all else fails, don’t hesitate to seek the help of a professional to get your internet back on track.

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